Shipping Charges and Delivery Policy
SHUKR understands that shipping needs to be cost effective, timely, easy to calculate, and reliable.
Please note that if you give DHL the authorization to deliver a package without a signature, SHUKR is not responsible for the package if it goes missing. We do not recommend giving DHL authorization to deliver without a signature.
No Customs Charges
There are no customs duties when shipping to Australia. You only pay for the product and shipping.
Shipping to Australia is $4.95 flat-rate for any size order.
Orders are shipped from Amman, Jordan
We estimate that you should receive your order within 5 business days.
The date of shipping is generally 1 or 2 working days after you place your order. For an estimated date of shipment, please refer to the chart below:
|DAY OF ORDER||EXPECTED SHIPPING DAY|
|Monday||Tuesday (the next day)|
|Tuesday||Wednesday (the next day)|
|Wednesday||Thursday (the next day)|
|Thursday||Friday (the next day)|
|Friday||Monday (after the weekend)|
|Saturday||Monday (after the weekend)|
|Sunday||Monday (the next day)|
We are able to track all orders from the moment they leave our warehouse until the point they reach your doorstep. In the unlikely event that your shipment does not arrive within the specified time frame, please submit a ticket using the “About My Order” option, and we will track your package, ensuring a speedy recovery.
For further information about our shipping policy please see our Terms and Conditions of Sale.
For more information, please submit a ticket using the Other Questions option.