Our customer service department is based in Amman, Jordan, so please contact us through the following means only:
- If you wish to exchange or return a product, please visit our Returns & Exchanges page.
- If you are contacting us regarding the status of your order or an amendment to your order, please submit a ticket using the "About My Order" option.
- For all other inquiries, please submit a ticket using the appropriate option.
- You may leave a message on our voice mail at +1 203 404 7836. Please leave your name, e-mail address, order number (if applicable), and tell us what you need assistance with.
- For more detailed articles about using our site, finding your size, or the order process, please visit our Knowledge Base.
You can also contact us by completing the form below. Please do not submit credit card numbers or other sensitive information as this form is not a part of our site's secure ordering system. We will make every effort to respond to your e-mail within 24 to 48 hours.